The best way of queueing—without the queue.
Transform your queue into a virtual queue to retain and attract more customers. Quick to set up, easy to run, loved by customers.
Why smartQ?
Queues cause lost sales and frustration.
Many customers leave when they see crowded waiting areas.
Uncertainty about wait times creates anxiety for customers and stress for staff, turning peak hours into chaotic experiences.
Use best practices.
Cut visible lines. Move waiting off‑site with a Simple and Easy Queue Management System.
Happier customers. Real‑time updates reduce stress and perceived wait.
Faster flow. Minimize wait times and reduce crowds in your space.
Quick setup, low cost. Inexpensive, customizable, quick setup.
Compatible with your traditional queue system
How it works
1
Step 1
Customers join from a link/QR or on‑site kiosk.
2
Step 2
smartQ confirms their place and sends live updates.
3
Step 3
When it's time, they're notified to come forward.
Perfect for
Retail click & collect
Clinics and practices
Barbers and salons
Public services counters
Résultats
Quick setup and customizable configuration referenced in intro.
Less crowding when customers wait remotely.
[Stat needed: "Avg. visible wait line ↓ by X%; CSAT ↑ by Y points."]
"Customers won't download an app."
They can scan a QR or use a simple link — no app required.
"Change will be hard."
Setup is quick; UI is simple; support is available.
"Is it compatible with my traditional queue at the same time?"
Absolutely, you can assign positions and track progress on an on-site screen.
"My business is too small."
smartQ is inexpensive and runs on devices you already own.